FOR IMMEDIATE RELEASE
Akron, Ohio—WillCo Tech, a pioneer in federal cyber workforce expertise management through its flagship platform CyberSTAR, is excited to announce the appointment of Charlotte Chang as the Vice President of Product and Technology. Charlotte will be pivotal in enhancing WillCo Tech's technology-driven customer experiences and delivering value across the organization.
With over 20 years of experience as a strategic thought leader, Charlotte is dedicated to human-centric business outcomes. Known for her impactful keynotes such as "Creating Systems of Compassion" and "Humanizing Work," she specializes in crafting technology-driven customer experiences (CX) that deliver value to customers, employees, and organizations.
Charlotte's career is marked by her collaborative approach with executives, crafting large-scale, cross-disciplinary products and programs. Her focus extends beyond end-users to the humans shaping and contributing to these innovations, ensuring a seamless evolution of modern experiences. This approach results in swift market entry paired with talent retention.
Charlotte thrives on infusing joy into work environments, solving problems with focus and flexibility, and organizing for growth and innovation. Her passion lies in driving excellence through experimentation, benefiting both customers and employees alike.
"Charlotte's profound expertise in creating human-centric technology solutions and her visionary approach to customer experience is exactly what we need to drive our product and technology strategies forward," said WillCo Tech President Marling Engle. "Her track record of innovation and leadership in the field will greatly enhance our offerings and our ability to meet the growing needs of our clients."
WillCo Tech continues to lead the way in cybersecurity compliance and readiness, supporting military and commercial enterprises with its CyberSTAR™ platform. With Charlotte Chang at the helm of Product and Technology, the company is poised for even greater success in empowering the cyber workforce and enhancing national security.
For more information about WillCo Tech and its team, please visit https://www.willcotech.com.
Contact: Michael Fischer, Vice President of Federal Solutions WillCo Tech c: 216.536.5250
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