Last Updated: March 9, 2020

WILLCO TECH recognizes the importance of protecting the privacy of your personal information, and we have prepared this Privacy Policy to provide you with important information about our privacy practices. This Privacy Policy applies when you use any website, mobile, or tablet application, or other online service (collectively, the “Services”) that links to or refers to this Privacy Policy.

This is the Privacy Policy for WILLCO TECH (the “Site”), which is operated by The SaaS Factory (“SaaS Factory,” “we,” or “us”). This Privacy Policy applies only to the Site and not to other websites or services operated by The SaaS Factory or its subsidiaries or affiliates.

WILLCO TECH respects the privacy of our users and has developed this Privacy Policy to demonstrate its commitment to protecting your privacy. This privacy policy (the “Privacy Policy”) is intended to describe for you, as an individual who is a user of the Site, the information we collect, how that information may be used, with whom it may be shared, and your choices about such uses and disclosures. This Privacy Policy applies only to the Site and any willcotech.com subdomain. This policy does not apply to other websites or services operated by The SaaS Factory or its subsidiaries or affiliates. This Privacy Policy does not apply to information collected through other websites or online services.

We encourage you to read this Privacy Policy carefully when using our Site or services or transacting business with us. By using the Site, you are accepting the practices described in this Privacy Policy.

Information We Collect
We may collect personal information about our users in various ways. For example, we may collect and store information that you provide to us, information that we collect through your use of the Services, and information that we collect from publicly available sources or third parties.

Information You Provide to Us
In order to take advantage of certain Services or features offered or provided in the Services, you may be asked to provide personal information. For example, if you subscribe to email alerts or request information from us through the Services, we may collect your name, e-mail address, and company. If you transact business with us, your shipping address, phone number, and financial information such as your payment method (valid credit card number, type, expiration date or other financial information) may be collected. We also may collect other information that you provide us or authorize us to access. We also may request information about your interests and activities, your gender and age, and other demographic information.

Information About Use of the Services
In addition to the information you provide to us, we may collect and store information about your use of the Services. For example, we may collect:

  • Device Information – We may collect information concerning your computer and other devices used to access the Services. For example, we may collect your hardware model, IP address, other unique device identifiers, operating system version, and browser type and settings of the device you use to access the Services.
  • Usage Information – We also may collect information about the Services you use, your interactions with content offered through the Services, and other online activity. For example, we may collect information about how many visitors visit a specific page on the Services, how long they stay on that page, and which hyperlinks, if any, they click on. We collect this information, in part, through the use of technologies such as cookies, which are discussed in greater detail below.
  • Location Information – We may collect specific location information such as your computer’s IP address, your mobile device’s GPS signal or information about nearby WiFi access points and cell towers that may be transmitted to us when you use certain services.

Information From Third-Party Sources
We may receive information about you from publicly and commercially available sources, as permitted by law, which we may combine with other information we receive from or about you. For example, we may receive information about you from a social media site if you connect to the Services through that site. We may also periodically obtain both personal and non-personal information about you from other SaaS Factory businesses, business partners, contractors and other third parties. Examples of information that we may receive include: updated delivery and address information, purchase history, and additional demographic information.

Information Collected Automatically
We automatically collect information from your browser when you visit our Site. This information includes your IP address, your browser type and language, access times, the content of any undeleted cookies that your browser previously accepted from us (see “Cookies” below), and the referring website address.

Use of Cookies
We use various technologies to collect information from your computer and about your use of the Site. When you visit our website, we may assign your computer one or more cookies, to facilitate access to our site and to personalize your online experience. Through the use of a cookie, we also may automatically collect information about your online activity on our site, such as the web pages you visit, the links you click, and the searches you conduct on our Site. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, please note that you may not be able to sign in or use some of the interactive features offered on our Site.

Other Technologies
Like many websites, we may use standard Internet technology, such as web beacons, site tags, clear GIFs and other similar technologies, to collect and maintain information about your web-surfing activity when you are visiting this Site. We also may include web beacons or pixels in advertisements and promotional e-mail messages determine whether advertising or messages have been acted upon. The information we obtain in this manner enables us to customize the services we offer our website visitors to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming or other activities.

Do Not Track Practices
Some web browsers may transmit “do-not-track” signals to the websites with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. Because there currently is no industry standard concerning what, if anything, websites should do when they receive such signals, WILLCO TECH currently does not take action in response to these signals. If and when a final standard is established and accepted, we will reassess how to respond to these signals.

How We Use the Information We Collect


In General:
We may use information that we collect about you to provide, manage, and deliver the products and services that you have requested: We may use the information to manage your account and provide you with customer support; perform research and analysis about your use of, or interest in, our products, services, or content, or products, services or content offered by others; communicate with you by e-mail, postal mail, telephone and/or mobile devices about products or services that may be of interest to you either from us, other SaaS Factory companies or other third parties; develop and display content and advertising tailored to your interests on our Site and other sites; enforce our terms and conditions; manage our business and perform functions as otherwise described to you at the time of collection.

To Contact You:
We may use your personal information to respond to questions that you may submit to us via the Services or to communicate with you about our products, services, and promotions, such as e-mailing press releases or company announcements. You may opt out of receiving commercial email messages from us by following the instructions contained in those email messages.

To Better Understand Our Users:
We may use information we gather to determine which areas of the Services are most frequently visited to understand how to enhance the Services.

  • To Protect the Rights of the Services and Others: We may use your personal information as we believe is necessary or appropriate to protect, enforce, or defend the legal rights, privacy, safety, or property of the Services, its employees or agents, or other users and to comply with applicable law.
  • Consent: We may otherwise use your information with your consent or at your direction

With Whom We Share Your Information
We want you to understand when and with whom we may share personal or other information we have collected about you or your activities on our Site or while using our services.

Personal Information
We do not share your personal information with others except as indicated below or when we inform you and give you an opportunity to opt out of having your personal information shared. We may share personal information with:

 

  • Authorized service providers: We may share your personal information with our authorized service providers that perform certain services on our behalf. These services may include fulfilling orders, processing credit card payments, delivering packages, providing customer service and marketing assistance, performing business and sales analysis, supporting our website functionality, and supporting surveys and other features offered through our website. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.
  • Business partners: When you make purchases or engage in promotions offered through our Site or our services, we may share personal information with the businesses with which we partner to offer you those products, services, or promotions. When you elect to engage in a particular merchant’s offer or program, you authorize us to provide your email address and other information to that merchant.
  • Selected Providers. From time to time we may share your contact information with selected providers of goods and services that may be of interest to you. If you prefer not to receive information from these providers, you can notify us at any time by emailing to info@willcotech.com

Other Situations
We also may disclose your information: In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us, in our sole discretion. When we believe disclosure is appropriate in connection with efforts to investigate, prevent, report or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our website terms and conditions or other agreements or policies. In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

Any third parties to whom we may disclose personal information may have their own privacy policies, which describe how they use and disclose personal information. Those policies will govern use, handling and disclosure of your personal information once we have shared it with those third parties as described in this Privacy Policy. If you want to learn more about their privacy practices, we encourage you to visit the websites of those third parties. These entities or their servers may be located either inside or outside the United States.

Aggregated and Non-personal Information
We may share aggregated and non-personal information we collect under any of the above circumstances. We may also share it with third parties and other SaaS Factory companies to develop and deliver targeted advertising on our websites and on websites of third parties. We may combine non-personal information we collect with additional non- personal information collected from other sources. We also may share aggregated information with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis.

Third-Party Websites

There are a number of places on the Site or through our services where you may click on a link to access other websites that do not operate under this Privacy Policy. These third-party websites may independently solicit and collect information, including personal information, from you and, in some instances, provide us with information about your activities on those websites. We recommend that you consult the privacy statements of all third-party websites you visit by clicking on the “privacy” link typically located at the bottom of the webpage you are visiting.

User Submissions
We may provide areas on our Site where you can post information about yourself and others and communicate with others; upload content (e.g. pictures, videos, audio files, etc.); and post comments or reviews of content found on the Site. In addition, such postings may appear on other websites or when searches are executed on the subject of your posting. Also, whenever you voluntarily disclose personal information on publicly-viewable web pages, that information will be publicly available and can be collected and used by others. For example, if you post your email address, you may receive unsolicited messages. We cannot control who reads your posting or what other users may do with the information you voluntarily post, so we encourage you to exercise discretion and caution with respect to your personal information. Once you have posted information, you may not be able to edit or delete such information.

Children’s Privacy
Our website is a general audience site, and we do not knowingly collect personal information from children under the age of 16.

Visiting Our Site from Outside the United States
This Privacy Policy is intended to cover collection of information on or via our Site from residents of the United States. If you are visiting our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. Please be assured that we seek to take reasonable steps to ensure that your privacy is protected. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this privacy policy.

Additionally, as processing is based on consent then an individual has the ability to withdraw consent. This policy also includes the right to lodge a complaint with an EU data protection supervisory authority.

No Rights of Third Parties
This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the website.

Changes to This Privacy Policy
We will occasionally update this Privacy Policy to reflect changes in our practices and services. When we post changes to this Privacy Policy, we will revise the “Last Updated” date at the top of this Privacy Policy. By continuing to use our Site after we modify this Privacy Policy, you accept the new version of the Privacy Policy. Therefore, it is important that you read this page regularly to ensure you are familiar with the most updated Agreement. If you do not agree to the changes, you should not continue to use the Site and should instead contact us by emailing info@willcotech.com

How to Contact Us

If you have any questions about this Privacy Policy or our information-handling practices, or if you would like to request information about our disclosure of personal information to third parties for their direct marketing purposes, please contact us by email as follows: info@willcotech.com

Security
WILLCO TECH is concerned with the security of your personal data. To keep that data secure, we restrict unauthorized access through protective policies, procedures, and technical measures. In addition, WILLCO TECH uses industry standard security protocols and mechanisms to transmit sensitive data such as credit cards.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal data, we can’t guarantee the security of any information you provide us, and you do so at your own risk.

Requests
Anyone can request access, correction, erasure, or portability for their personal data.  WILLCO TECH will handle any request within 30 days of request.

by emailing info@willcotech.com, via the Contact Us form, or writing to:
Attn: Information Inquiry or Update
WILLCO TECH
17 S Main St #201
Akron, OH 44308